Locally Earned is being built to help consumers find local service businesses and make more confident hiring decisions. We’re developing a clearer way to consider reputation, transparency, service, and accountability—not just search results or star ratings.
-Starting in Coastal North Carolina and is built to grow with our communities.
We’re developing Locally Earned with feedback from local consumers and businesses. Your input will help shape business discovery, trust information, and how businesses respond when a customer experience falls short.
Our mission is to help consumers make more confident decisions while giving reputable local businesses the opportunity to earn trust, strengthen their reputations, and build lasting customer relationships.
• Consumers can confidently identify reputable local businesses
• Good businesses can demonstrate the trust they have earned
• Customer feedback remains visible, with room for a response and resolution.
Clear information and accountable follow-through can strengthen the relationship between local businesses and the people they serve.
Our vision is to make trust more transparent, accountability more meaningful, and choosing a reputable local business easier—starting in the Carolinas and growing alongside the communities we serve.
Find local service businesses, review available information, and make more informed choices about who to hire.
Build visibility, connect with potential customers, and show how your business communicates, handles feedback, and follows through.
Locally Earned is being developed as a local business discovery and trust platform. It is designed to help consumers find service businesses and make more informed choices, while giving participating businesses useful ways to share information and strengthen customer relationships.
DMBD is building a trust-centered platform that helps consumers make more confident decisions and helps reputable local businesses demonstrate the credibility they have earned.
Explore local service businesses and available business information. Listings, claimed business profiles, and any future TRUST participation will be clearly distinguished.
Helping reputable businesses demonstrate credibility, strengthen customer relationships, manage their reputation, and stand apart through transparency and accountability.
Recommendations can tell you who others use. Directories can show what’s nearby. Reviews can describe individual experiences. Locally Earned is being built to help consumers consider those signals alongside business information, service, and accountability. can tell you who others use. Directories can tell you who is nearby. Reviews can tell you about someone's experience. Marketplaces can help you find someone available.
Choosing a local service business involves more than location or a single rating. Consumers also want to understand a business’s communication, customer service, reputation, and track record.
Locally Earned is designed to keep legitimate customer feedback visible while giving businesses a structured opportunity to respond, work toward resolution, and follow up. A negative experience matters—and so does what happens next.
A negative experience matters. So does what happens next. Locally Earned is being designed to encourage constructive interaction between consumers and businesses—giving customers a voice while giving responsible businesses an opportunity to respond and make things right.
TRUST Verified is a developing Locally Earned program intended to recognize participating businesses that demonstrate transparency, reputation, customer understanding, service, and track record. Its criteria are still being developed.
T — TRANSPARENCY
Clear, accurate information about the business and its services.
R — REPUTATION
Customer experiences and responsible business practices.
U — UNDERSTANDING
Clear communication and attention to customer needs.
S — SERVICE
Responsiveness, professionalism, and customer care.
T — TRACK RECORD
TRUST Verified is not a guarantee of future quality, safety, performance, or outcome. A listing or claimed profile does not mean a business is TRUST Verified. TRUST standing cannot be purchased, and legitimate customer criticism remains visible.
Together, these signals help consumers make more informed decisions about whom to trust.
GAIN trust before a customer hires.
MAINTAIN trust through consistent service and communication.
RETAIN customers through reliable experiences.
REGAIN confidence by listening, responding, resolving concerns, and following up.
Good businesses aren't defined by never encountering a problem. How they respond when something goes wrong matters too.
Whether you’re looking for a local service business or own one, Locally Earned is being developed to make discovery and accountability clearer.